Communications Manager (UTC INTERNAL ONLY)

Uri ng Trabaho: Agency Internal - Permanent

SeattlePHI Pagsusuri ng Trabaho

💡 Smart na Buod

Oras ng pagbasa: 2 min ▼

📄 Pangkalahatang-ideya ng Posisyon

Ang Tagapangasiwa ng Komunikasyon sa Washington Utilities and Transportation Commission (UTC) ay namamahala sa komprehensibong estratehiya ng komunikasyon, nangangasiwa sa mga programa ng internal at external na komunikasyon, at nagtitiyak na ang mga mensahe ay tugma sa mga strategic goals habang pinopromote ang inclusivity at accessibility. Ang posisyong ito ay nangangailangan ng pamumuno sa media relations, public outreach, at digital communications para sa isang hybrid position na nakabase sa Lacey, WA.

📋 Mga Pangunahing Responsibilidad

Pamamahala ng isang koponan ng tatlong miyembro para sa media relations, external affairs, at internal communications.
Pagbuo at pagpapatupad ng strategic communications plans at pagsagot sa mga inquiry mula sa media.
Pagtitiyak ng malinaw at accessible na komunikasyon sa lahat ng channels, kabilang ang digital media at print.
Paggawa ng aktibong social media presence at pagmamanman ng internal communications initiatives.
Pagbuo ng mga proseso at patakaran para sa epektibong communication practices sa loob ng agency.

🛠 Mga Kinakailangang Kasanayan

Mga Teknikal na Kasanayan

Strategic Communications Planning Website and Social Media Management Digital Accessibility Standards Content Creation at Editing Media Relations Internal Communications Tools (e.g., email platforms, intranet) Digital Marketing Principles Content Management Systems (CMS)

Mga Soft Skills

Pagsasabi ng Komunikasyon Pamumuno Problem Solving Inclusivity at Cultural Competence Pag-adapt sa Sitwasyon Pagsasabuhay

🎓 Mga Kwalipikasyon

Edukasyon

Bachelor’s degree sa komunikasyon, public relations, o kaugnay na larangan

Karanasan

Minimum of five years’ experience sa communications, public relations, o kaugnay na larangan

⭐ Ideal na Kandidato

Ang ideal na kandidato ay isang kasanayang propesyonal ng komunikasyon na may proven track record sa pamamahala ng diverse communication teams at pagbuo ng strategic plans, partikular na sa loob ng governmental contexts. Malakas ang pamumuno at expertise sa media relations at digital accessibility standards na nagiging kapaki-pakinabang para sa paghahatid ng malinaw at impactful internal at external communications sa isang public sector environment.

💬 Paghahanda sa Panayam

Ikuwento mo ang isang karanasan kung saan naging matagumpay ka sa pamamahala ng mga conflicting priorities sa loob ng komunikasyon team habang pinapanatili ang epektibong media relations at internal messaging na aligned sa organizational goals.

Gusto nilang suriin ang iyong leadership skills, conflict resolution abilities, at strategic alignment with organizational objectives.

I-provide ng ispecific scenario kung paano mo nabalanse ang competing demands, na detalyado ang mga strategies na ginamit upang mapanatili ang cohesive messaging at makamit ang positibong outcomes.

Paano mo haharapin ang isang biglaang crisis situation na nakakaapekto sa public perception, nangangailangan ng agarang komunikasyon sa maraming channels?

Sinusuri nila ang iyong crisis management skills, adaptability, at proficiency sa mga rapid response strategies sa digital at tradisyonal na media.

I-describe ang isang dating crisis scenario, na nagpapakita ng iyong immediate actions, communication plan, at measures taken para mitigahan ang negative impacts at panatilihin ang public trust.

Ano ang iyong karanasan sa pag-implement ng digital accessibility standards sa mga komunikasyon initiatives?

Kailangan nilang suriin ang iyong technical skills sa pagtitiyak ng inclusive communication practices, na kritikal para sa public sector roles.

I-share ng mga halimbawa ng mga proyekto kung saan naka-integrate mo ang accessibility features, tulad ng WCAG compliance, upang matiyak ang malawak na audience reach at compliance sa legal standards.

💡 Mga Tip sa Pag-apply

I-highlight ang iyong karanasan sa pamumuno ng mga koponan ng komunikador sa media relations, internal affairs, at digital platforms, na pinapahalagahan ang successful project outcomes sa governmental settings.
Ipakita ang iyong mga tagumpay gamit ang metrics tulad ng increased engagement rates, improved media coverage, o enhanced digital presence bago at pagkatapos ng iyong interventions.
Isama ang keywords gaya ng 'strategic communications planning', 'digital accessibility', 'social media management', at 'government communications' upang tumugma sa job description at ATS (Applicant Tracking System) requirements.

🚀 Landas ng Karera

Ang posisyong ito ay maaaring magdulot ng mga oportunidad para sa pag-unlad tulad ng Senior Communications Director, Director of Public Affairs, o isang role sa policy communications sa loob ng agency, na potensyal na magpapalakas sa leadership positions na namamahala sa mas malawak na organizational communication strategies sa loob ng maraming governmental departments.

AI Analysis ng SeattlePHI

Orihinal na Paglalarawan ng Trabaho

Description

Paglalarawan

WASHTON UTILITIES AND TRANSPORTATION COMMISSION

Paggalang. Propesyonalismo. Katapatan. Pananagutan.

Ito ay pagkakataon na... NAKALAAN LANG para sa mga kasalukuyang empleyado ng UTCWalang iba pang aplikasyon ang isasasaalang-alang.

Pagpapasya sa Saad:

Tang simula ng saad ay tatakbuin batay sa kwalipikasyon ng mga kandidatong matagumpay, sa loob ng nakatakdang saklaw ng saad na... $104,683 - $115,848 taunanGayunpaman, may pagkakataon para sa paglago at pag-unlad ng saad kapag naitala ang indibidwal.

Ang recruitment na ito ay bukas hanggang Hunyo 2, alas-11:59 ng gabi.

Ang UTC ay may karapatan na gumawa ng desisyon sa paghingi at/o piliin na isara o palawakin ang recruitment anumang oras.

Ang Pagkakataon:

Hinahanap ng Washington Utilities and Transportation Commission (UTC) ang kandidato para sa... Communications Manager sa loob ng Communications Division. Ang posisyong ito ay nagplano, nagsusumikap, at namamahala sa malawakang programa ng marketing, outreach sa publiko, at pakikipag-ugnayan batay sa mga estratehikong layunin ng komisyon, na nagpapatuloy sa pagsubaybay upang matiyak ang pagsunod sa mga kinakailangan ng programa at inaasahang resulta.

Hybrid:

Bagama't ito ay isang hybrid na oportunidad, ang matagumpay na nanalo sa posisyon ay dapat nakatira sa estado ng Washington at dapat handa na magreport sa gusali ng headquarters sa Lacey, Washington kapag kailangan.

Paglalakbay:

Paminsan-minsan na paglalakbay sa loob at labas ng normal na oras ng trabaho sa buong estado para sa mga pulong publiko at iba pang layunin.

Mga Gawain

Ang ilan sa mga gawain ninyo:

Pamamahala ng isang koponan na may tatlong miyembro na responsable para sa media relations, external affairs, pagpapanatili at pagpapabuti ng website, digital accessibility, internal communications, digital media, public outreach, Plain Talk, at mga espesyal na proyekto at inisyatiba.
Pagbuo at pagpapatupad ng mga estratehiya at taktika sa komunikasyon at pagtugon sa mga tanong mula sa media at publiko tungkol sa mga isyu bago ang komisyon. Pagtatatag at pagpapanatili ng magandang ugnayan sa media.
Direktang pakikipagtulungan sa Communications Director upang matiyak na available at accessible ang mga materyales para sa impormasyon tungkol sa publiko, mga reguladong industriya, at stakeholders. Pagpapatupad ng mga estratehiya at taktika sa komunikasyon.
Pagiging lead ng Plain Talk upang matiyak ang inklusibong at accessible na komunikasyon sa lahat ng channel – digital, print, advertising, atbp. Siguruhin na malinaw at madaling maintindihan ang lahat ng agency communications. Magbigay ng gabay sa mga lider at staff tungkol sa Plain Talk best practices, design best practices, at brand standards. Pag-udyok sa pagtupad ng agencywide standards.
Pamamahala ng programa ng social media communications ng ahensya. Pagpapanatili ng aktibong presensya sa mga channel ng social media ng komisyon.
Pamamahala ng programa ng internal communications ng ahensya. Magbigay ng gabay sa mga lider at staff tungkol sa best practices para sa komunikasyon sa loob ng agency, kasama ang timing, tono, channels, at target audience. Pagbuo ng mga proseso at patakaran upang palakasin ang mga best practices. Pagkilala at pagpapatupad ng mga pagbabago upang mapataas ang engagement ng mga empleyado. with their colleagues and leaders.
kasama ang kanilang mga kakampi at lider
Magtrabaho sa team ng komunikasyon upang lumikha at ipamahagi ang weekly Good Morning UTC internal staff newsletter, IS quarterly newsletter, at iba pang external newsletters tulad ng UTC Connections at Mover News. Siguruhing matugunan ng bawat isyu ang mataas na pamantayan ng pag-edit at magsilbing editor-in-chief ng mga publikasyon.

Kwalipikasyon

Pangangailangan sa Kasanayan at Edukasyon:

Isang degree sa bachelor's level na may espesyalisasyon sa komunikasyon, public relations o kaugnay na larangan.
Hindi bababa sa limang taon ng karanasan sa isa o higit pang mga larangang ito.

Dagdag na propesyonal na karanasan sa impormasyon, journalism, komunikasyon o public relations ay maaaring ipalit, taon-por-taon, para sa edukasyon.

Karanasan sa pamumuno o pagsupervise ng staff na may patunay na kakayahang magpatupad ng mga Prinsipyo ng Pamumuno na nakasaad sa ibaba.

Kaalaman sa:

Mga prinsipyo ng strategic communications planning.
Mga prinsipyo ng website at social media communication, kasama ang disenyo, pagbuo ng content, at pagpapanatili.
Mga pamamaraan ng pag-edit.
Pagkomunikasyon ng teknikal na impormasyon sa hindi-teknikal na mga audience.
Pagsusulat ng online content.
Kakayahan ng media at kung paano ito nagsasagawa at natatapos ang kanilang trabaho.
- Mga prinsipyo at teknik ng marketing.
- Mga pamamaraan ng outreach at pagbuo ng mga materyales pang-edukasyon.
- Experience working with diverse communities and understanding the impact of race, bias, discrimination, and differential treatment of communities composed of Black, Indigenous, and people of color; individuals who identify as LGBTQ+; individuals with disabilities; immigrants; limited English-speaking persons; veterans and others who have been historically marginalized.

Karanasan sa pakikipag-ugnayan at pag-unawa sa epekto ng lahi, bias, diskriminasyon, at hindi pantay na pagtrato sa mga komunidad na binubuo ng mga Black, Indigenous, at mga taong kulay; mga indibidwal na nagpapahayag bilang LGBTQ+; mga taong may kapansanan; mga imigrante; mga taong may limitadong kakayahang magsalita sa Ingles; mga beterano at iba pang grupo na nasa laylayan ng lipunan.Kakayahang

Mabilis na gumawa ng maingat at analitikal na desisyon tungkol sa mensahe at estratehiya ng komunikasyon.
Epektibong pakikipag-ugnayan sa lahat ng antas ng organisasyon, media, at publiko.

Pagpapakita ng mga Kakayahan sa Pamumuno:

Pagbuo ng teamwork sa pamamagitan ng pagtatakda ng mga pamantayan, responsibilidad, proseso, at layunin ng grupo. Nagtataguyod ng isang mapagkaisahang at magalang na kapaligiran sa trabaho. Nagtatrabaho para sa konsensus. Nakikita at naglulutas ng mga alitan. Nakakakita ng mga pagkakataon sa mahihirap na sitwasyon. Ginagamit ang pagkakaiba-iba ng grupo upang mapabuti ang epektibidad nito; pinupukaw ang natatanging talento ng bawat miyembro. Angkop at maayos na pagbabahagi ng impormasyon, parehong sa loob at labas ng organisasyon. Nagpapakita ng mga kinakailangang asal.

Kakayahan sa Pagkakaiba-iba, Pantay na Karapatan, at Kasanayan (DEI) - inaasahang katalinuhan ng lahat ng empleyado:

Ang kakayahang kumilos upang matuto at lumago.
Ang kakayahang tumugon sa pangangailangan ng iba.
Kaalaman, Pag-unawa, at Dedikasyon sa EDI.
Pagkilala sa Sarili.
Pagtataguyod ng mga Mapagkakasundoan na Nagbibigay-Benepisyo sa Parehong Panig at Nagpapalakas ng Tiwala.
Inklusibong Kahusayan at Pagtulong.

Mga Pangunahing Kakayahan ng UTC (inangkop sa lahat ng empleyado):

Pananagutan
Pagsukat ng Tagumpay at Pagpapabuti
Pakikitungo sa mga Kliyente
Resulta-Fokus
Mga Kasanayan sa Komunikasyon
Adaptability/Flexibility
Adaptability/Flexibility
Self-Development

Continuous Process Improvement:

Knowledge of:

Principles at teorya sa pagpapatupad ng gobyerno sa regulasyon ng mga utility at transportasyon companies.
Mga isyu na kinakaharap ng mga industriyang pinamamahalaan ng komisyon.
Misyon, layunin, obhetibo, at mga prayoridad ng komisyon.
Mga tungkulin at responsibilidad ng pribadong at publikong ahensya sa pagbibigay ng telekomunikasyon, kuryente, natural gas, tubig, solid waste, tren, private ferry, bus, serbisyo para sa mga pangangailangan ng bahay, at regulasyon ng mga nagpapatakbo nito.

Skills to:

Pagbuo at pagpapanatili ng epektibong ugnayan sa mahahalagang stakeholders sa public affairs, kabilang ang mga komisyoner, tagapamahala ng ahensya at staff, miyembro ng media, staff sa opisina ng komunikasyon ng Gobernador, staff sa Kongreso, mga mamimili, at kinatawan ng mga regulated companies.
Pagpapaunlad ng relasyon sa media, paghahatid ng positibong balita, pagsulat ng press releases, pagplano ng news briefing, at pamamahala ng media outreach.
Pagbibigay ng training, payo, at mga materyales para sa ibang staff sa media relations, publicity, at community relations.
Pag-ooversee ng positioning at imahe ng komisyon.
Pamamahala ng communications-related graphic design, photography, illustration, at printing efforts.
Pagsusuri ng mga kumplikadong isyu sa utility at transportasyon at pagkilala sa mga isyung interesado at mahalaga sa media at publiko.

Supplemental Information

BASAHIN ANG SUMUSUNOD NA IMPORMASYON NANG KUMPLETO:

Ang posisyong ito ay sakop ng mga patakaran sa serbisyo sibil, Chapter 357-58 ng Washington Administrative Code (WAC).

Paano Mag-Aplikar:

Kasalukuyang empleyado ng UTC maaaring i-click ang Apply button sa itaas upang simulan. Upang isaalang-alang para sa karagdagang screening, tiyakin na isama ang mga sumusunod na dokumento sa iyong natapos na aplikasyon:

Liham ng Interes - na naglalarawan kung paano mo nakamit ang mga kinakailangan para sa posisyon at bakit ikaw ang ideal na kandidato.
Resume - na naghahayag ng iyong mga kakayahang may kinalaman, karanasan, at edukasyon.
Sanggunian - Sa minimum, tatlong (3) propesyonal na sanggunian kasama ang mga numero ng telepono at email address na aktwal pa. Dapat isama sa iyong aplikasyon; isa (1) dito ay dapat mula sa iyong kasalukuyang o pinakabagong tagapamahala. Kung nakatingin ka sa anunsyo ng pagkakataon na ito sa iba pang website kundi be your current or most recent supervisor.

ang opisyal na website ng [Department/Agency Name], huwag mag-alala - maaari mo pa ring i-apply online. www.careers.wa.govwww.careers.wa.gov , pakitandaan ang pamagat ng paghahanap at mag-apply sa opisyal na portal ng Washington state. Maaaring hindi kumpleto ang inyong aplikasyon kung gagamitin ninyo ang isang website ng ikatlong partido. Kung may mga problema kayo sa teknolohiya sa paggawa, pag-access, o pagsasagawa ng aplikasyon, mangyaring tumawag sa NEOGOV toll-free sa (855) 524-5627 o mag-emailsupport@neogov.com

.Veterans Preference

:Para sa impormasyon tungkol sa YesVets, paki-click dito

Ang mga nangangailangan ng Veterans Preference ay dapat isama sa kanilang aplikasyon ang kopya ng kanilang redacted DD-214 (Member 4 copy), NGB 22, o signed verification of service letter mula sa United States Department of Veterans Affairs. Mangalagaan sa pag-blackout ng lahat ng personal na impormasyong pangidentipikasyon tulad ng Social Security numbers. Para sa karagdagang impormasyon, makipag-ugnayan sa UTC Human Resources sa humanresources@utc.wa.gov.

SeattlePHI Job Analysis

💡 Smart Summary

Reading time: 2 min ▼

📄 Position Overview

The Communications Manager at the Washington Utilities and Transportation Commission (UTC) oversees comprehensive communications strategies, manages internal and external communications programs, and ensures messages align with strategic goals while promoting inclusivity and accessibility. This role requires leadership in media relations, public outreach, and digital communications for a hybrid position based in Lacey, WA.

📋 Key Responsibilities

Manage a team of three staff members for media relations, external affairs, and internal communications.
Develop and implement strategic communications plans and respond to media inquiries.
Ensure clear and accessible communications across all channels, including digital media and print.
Maintain active social media presence and manage internal communications initiatives.
Develop processes and policies for effective communication practices within the agency.

🛠 Required Skills

Technical Skills

Strategic Communications Planning Website and Social Media Management Digital Accessibility Standards Content Creation and Editing Media Relations Internal Communications Tools (e.g., email platforms, intranet) Digital Marketing Principles Content Management Systems (CMS)

Soft Skills

Communication Leadership Problem Solving Inclusivity and Cultural Competence Adaptability Collaboration

🎓 Qualifications

Education

Bachelor’s degree in communications, public relations, or related field

Experience

Minimum of five years' experience in communications, public relations, or related fields

⭐ Ideal Candidate

The ideal candidate is a seasoned communications professional with a proven track record in managing diverse communication teams and developing strategic plans, particularly within governmental contexts. Strong leadership skills, coupled with expertise in media relations and digital accessibility standards, make this individual well-suited for driving clear and impactful internal and external communications within a public sector environment.

💬 Interview Preparation

Tell me about a time when you successfully managed conflicting priorities within your communications team while ensuring effective media relations and internal messaging aligned with organizational goals.

They want to assess your leadership skills, conflict resolution abilities, and strategic alignment with organizational objectives.

Provide a specific scenario where you balanced competing demands, detailing the strategies you used to maintain cohesive messaging and achieve positive outcomes.

How would you handle a sudden crisis situation that impacts public perception, requiring immediate communication across multiple channels?

This tests your crisis management skills, adaptability, and proficiency in rapid response strategies across digital and traditional media.

Describe a past crisis scenario, outlining your immediate actions, communication plan, and measures taken to mitigate negative impacts and maintain public trust.

What experience do you have with implementing digital accessibility standards in your communications initiatives?

They need to verify your technical skills in ensuring inclusive communication practices, crucial for public sector roles.

Share examples of projects where you integrated accessibility features, such as WCAG compliance, ensuring broad audience reach and compliance with legal standards.

💡 Application Tips

Highlight your experience in leading teams of communicators across media relations, internal affairs, and digital platforms, emphasizing successful project outcomes within governmental settings.
Quantify your achievements by including metrics such as increased engagement rates, improved media coverage, or enhanced digital presence before and after your interventions.
Include keywords like 'strategic communications planning', 'digital accessibility', 'social media management', and 'government communications' to align with the job description and ATS (Applicant Tracking System) requirements.
Customize your resume to showcase your experience with developing and implementing communication policies and processes specific to governmental agencies, ensuring compliance with regulatory standards.
In your cover letter, emphasize your understanding of the unique challenges and opportunities within government communications, demonstrating how your background aligns with the agency's mission and values.

🚀 Career Path

This position can lead to advancement opportunities such as Senior Communications Director, Director of Public Affairs, or even a role in policy communications within the agency, potentially culminating in leadership positions overseeing broader organizational communication strategies across multiple governmental departments.

AI Analysis by SeattleKR

Original Job Description

Description

WASHINGTON UTILITIES AND TRANSPORTATION COMMISSION

Respect. Professionalism. Integrity. Accountability.

Communications Manager

This opportunity is ONLY open to current UTC employees. No other applications will be considered.

Salary Consideration:

The starting salary offer will be determined based on the successful candidates’ qualifications within the budgeted salary range of $104,683 - $115,848 annually. However, there is an ability for growth and development in this salary for the individual once appointed.

This recruitment is open until June 2, at 11:59pm.

UTC reserves the right to make a hiring decision and/or choose to close or extend this recruitment at any given time.

The Opportunity:

The Washington Utilities and Transportation Commission (UTC) seeks to fill the role of Communications Manager within the Communications Division. This position plans, develops, and administers extensive marketing, public outreach and engagement programs based on the commission’s strategic goals, performing ongoing and long-term monitoring to ensure efforts comply with program requirements and expected outcomes.

Hybrid:

Although this is a hybrid opportunity, the successful incumbent must reside within Washington state and must be available to report to the Lacey, Washington headquarters building when needed.

Travel:

Occasional travel during and outside normal work hours throughout the state for public meeting and other purposes.

Duties

Some of What You’ll Do:

Manage a team of three staff members responsible for media relations and external affairs, website maintenance and improvement, digital accessibility, internal communications, digital media, public outreach, Plain Talk, and special projects and initiatives.
Develop and implement communications strategies and tactics and respond to media and public inquiries and requests for information about matters before the commission. Establish and maintain productive relationships with the media.
Work directly with the Communications Director to ensure accurate and current public information materials are available and accessible to consumers, regulated industries, and stakeholders. Implement internal and external communications strategies and tactics.
Act as Plain Talk lead to ensure inclusive and accessible communication for all channels – digital, print, advertising, etc. Ensure all agency communications are clear, easy to understand, and accessible to all. Provide guidance to leaders and staff on Plain Talk best practices, design best practices and brand standards. Lead efforts to ensure agencywide adherence to standards.
Manage the agency’s social media communications program. Maintain an active presence on the commission’s social media channels.
Manage the agency’s internal communications program. Provide guidance to leaders and staff about best practices for communicating across the agency, including timing, tone, channels and audiences. Develop processes and policies to reinforce the best practices. Identify and implement improvements to increase how employees engage with their colleagues and leaders.
Work with communications team to develop and distribute the weekly Good Morning UTC internal staff newsletter, IS quarterly newsletter and various external newsletters including UTC Connections and Mover News. Ensure each issue meets high editorial standards and is editor-in-chief of the publications.
Write and produce informational materials for the news media, general public and commission staff to educate and inform the public and the news media. This includes news releases, presentations, reports to the governor, speeches, and various other communications.

Qualifications

Required Experience and Education:

A bachelor’s degree with major study in communications, public relations or related field.
A minimum of five years’ experience in one or more of those fields.

Additional professional experience in information, journalism, communications or public relations may be substituted, year-for-year, for education.

Experience leading or supervising staff with demonstrated ability to perform the Leadership Principles below.

Knowledge of:

Principles of strategic communications planning.
Principles of website and social media communication, including design, content development and maintenance.
Editing methods.
Communicating technical information to non-technical audiences.
Writing online content.
Capabilities of the news media and how it undertakes and completes its job.
- Marketing principles and techniques.
- Outreach methodologies and development of educational materials.
- Experience working with diverse communities and understanding the impact of race, bias, discrimination, and differential treatment of communities composed of Black, Indigenous, and people of color; individuals who identify as LGBTQ+; individuals with disabilities; immigrants; limited English-speaking persons; veterans and others who have been historically marginalized.

Ability to:

Quickly make thoughtful and analytical decisions regarding message and communication strategy.
Effectively communicate with all levels of the organization, the media, and the public.

Demonstration of Leadership Competencies:

Develop teamwork through leadership defines team standards, responsibilities, processes, and goals. Promotes a cooperative and respectful work environment. Works for consensus. Anticipates and resolves conflicts. Identifies opportunities in adverse situations. Leverages team diversity to improve team effectiveness; promotes unique team talents. Appropriately and timely shares information, internally and externally. Models desired behavior.

Diversity Equity and Inclusion (DEI) Competencies (expected of all employees):

The ability to take action to learn and grow.
The ability to take action to meet the needs of others.
EDI Knowledge, Understanding, & Commitment.
Self-Awareness.
Cultivating Mutually Beneficial and Trusting Strategic Partnerships.
Inclusive Excellence & Allyship.

UTC Core Competencies (expected of all employees):

Accountability
Measuring Success and Improvement
Customer Focus
Results Focus
Communication Skills
Adaptability/Flexibility
Self-Development
Continuous Process Improvement

Desired Experience, Knowledge, Skills, & Abilities:

Knowledge of:

Principles and theories underlying government regulation of utilities and transportation companies.
Issues facing industries regulated by the commission.
Commission mission, goals, objectives and priorities.
Roles and responsibilities of private and public entities involved in the provision of telecommunications, electricity, natural gas, water, solid waste, railroad, private ferry, bus, household goods services, and the regulation of those service providers.

Skills to:

Develop and maintain effective working relationships with key public affairs stakeholders, including commissioners, agency managers and staff, members of the media, staff in the Governor’s communications office, legislative staff, consumers, and representatives of regulated companies.
Cultivate relationships with news, media, generate positive media coverage, write news releases, plan news briefing, and manage media outreach.
Provide training, counsel and material resources for other staff in media relations, publicity and community relations.
Oversee positioning and image for the commission.
Manage communications-related graphic design, photography, illustration, and printing efforts.
Analyze complex utilities and transportation issues and identify the issues of interest and importance to the media and public.

Supplemental Information

READ THE FOLLOWING INFORMATION COMPLETELY:

This position is covered under civil service rules, Chapter 357-58 of the Washington Administrative Code (WAC).

How to Apply:

Current UTC employees may click the Apply button at the top to begin. To be considered for further screening, ensure you attach the following documents to your completed application:

Letter of Interest - describing how you meet the position qualifications and why you believe you are the ideal candidate.
Resume - detailing your applicable competencies, experience and education.
References - At minimum, three (3) professional references with current telephone numbers and email addresses must be included with your application; one (1) contact MUST be your current or most recent supervisor.

If you are viewing this recruitment on any website other than www.careers.wa.gov, please note the recruitment title and apply through Washington state’s official portal. Your application may be received incomplete if using a third-party website. If you are having technical difficulties creating, accessing, or completing your application, please call NEOGOV toll-free at (855) 524-5627 or email support@neogov.com.

Veterans Preference:

For information about YesVets, please click here.

Applicants wishing to claim Veterans Preference should attach to their application a copy of their redacted DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact UTC Human Resources at humanresources@utc.wa.gov.

Panahon ng Pag-aapply/Paraan

0 araw 00:00:00

Simula 05/26/2026 (Mar)

Deadline 06/02/2026 (Mar)

11:59 PM - Pagtapos

Mag-apply Online

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