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Orihinal na Paglalarawan ng Trabaho
Paglalarawan
WASHINGTON UTILITIES AND TRANSPORTATION COMMISSION
Paggalang. Propesyonalismo. Katapatan. Pananagutan.
Ahensya Records Officer
(Program Specialist 4)
Konsiderasyon sa Saod:
Para sa posisyong ito, ang Step A ay $63,252 kada taon at ang Step L ay $82,872. Ang pinakamataas na saklaw ng saod, ang Step M, ay $84,984, at karaniwang isang step para sa mga taong may matagal nang serbisyo. Lahat ng empleyado ay umaabot sa Step M anim (6) taon pagkatapos maging permanenteng nakatalaga sa Step L sa kanilang saklaw ng saod.
Ang recruitment na ito ay bukas hanggang Hunyo 10, 2026, alas-11:59 ng gabi. Ang unang pull ng mga aplikasyon ay iskedyul para sa Hunyo 3. Sa inyong interes, mangyaring mag-apply nang maaga.
Ang UTC ay may karapatan na gumawa ng desisyon sa pagkuha at/o pumili na itigil o palawakin ang recruitment na ito sa anumang oras. Ang mga aplikasyon para sa recruitment na ito ay maaaring gamitin upang punan ang katulad na posisyon na magbubukas sa loob ng susunod na 60 araw.
Ang Pagkakataon:
Ang Washington Utilities and Transportation Commission (UTC) ay naghahanap ng isang dynamic, detalyado at mahusay na lider upang maging aming susunod na Ahensya Records Officer (Program Specialist 4) sa Records Management section. Ito ay isang mataas na visibility na posisyon kung saan kayo ang magtatakda ng paraan ng UTC sa pamamahala, pagprotekta, at pagbibigay ng mahalagang impormasyon sa publiko at mga tagapasya. Kayo ang magmamana sa aming sistema ng case management at e-Filing Portal, tiyakin ang pagsunod sa Public Records Act at Administrative Procedure Act, at pangasiwaan ang buong siklo ng paggawa ng rekord ng komisyon. Mula sa paggabay sa kumplikadong mga kahilingan para sa publiko na rekord hanggang sa koordinasyon ng mga bukas na pampublikong pagpupulong, ang inyong trabaho ay direktang magtutulungan upang mapalakas ang transparency, pananagutan, at tiwala sa pamahalaan.
Bukod pa sa pamamahala ng sistema at mga patakaran, kayo ang magiging lider at manggagawa ng isang mahusay na team ng rekord, pagpapalakas ng kultura ng katumpakan, pakikipagtulungan, at patuloy na pag-unlad. Kayo ang magiging pangunahing tagapagsalita ng UTC sa usaping pagsunod sa mga rekord, makipag-ugnayan sa pamumuno para sa pagpapabuti ng mga proseso, at magbigay ng pagsasanay na magpapalakas ng pag-unawa sa buong komisyon tungkol sa pamamahala ng rekord. Ito ay isang pagkakataon para sa mga taong umuunlad sa pagitan ng liderato, sistema ng pag-iisip, at serbisyong publiko.
Hybrid:
Bagama't ito ay isang hybrid na oportunidad, ang matagumpay na nagwawakas must dapat naninirahan sa Washington state at dapat magkaroon ng availability na pumunta sa Lacey, Washington headquarters buildinglimang (5) araw bawat dalawang linggo
Paglalakbay:
Maaaring kailanganin ang lokal na paglalakbay, pangunahing sa loob ng Thurston County, para sa mga pagsasanay.
Ang Ating Misyon:
Upang protektahan ang mga mamamayan ng Washington sa pamamagitan ng pagtiyak na ligtas, pantay-pantay, magagamit, maaasahan, at patas ang presyo ng mga serbisyo ng utility at transportasyon na pinamamahalaan ng mga investor.
Pananaw:
Naglalaban tayo para sa pantay at patas na resulta para sa parehong mga mamimili at mga kumpanyang regulado. Pinapahalagahan natin ang pagkakaisa at pakiramdam ng pagiging kabilang sa lugar ng trabaho.
Para sa karagdagang impormasyon tungkol sa aming mga benepisyo o pagtatrabaho sa UTC, mangyaring bisitahin ang aming website.
Ang Mga Nag-aalok Kami Sa Aming mga Kasamahan sa Trabaho:
- UTC fosters an environment of UTC ay nagpapalaganap ng kapaligiran nanagtataguyod ng pagkakaiba-iba, pantay-pantay na oportunidad, kasamaan, pagtanggap at pakiramdam ng pagiging bahagi.
- Samantalang nagsisikap namin na maghiram at panatilihin ang workforce mula sa mga komunidad na aming pinaglilingkuran.
- Nagbibigay-pansin kami sa malusog na balanse sa pagitan ng personal at propesyonal na buhay; nag-aalok ng flexible work schedules, wellness programs, at mobile/telework opportunities.
- Sa pamamagitan ng estado, ang aming mga empleyado (kasama ang kanilang pamilya) ay may mga opsyon para sa medical, dental, vision at basic life insurance.
- Nag-aalok kami ng enrollment sa state retirement programs at isang deferred compensation plan.
Full-time at part-time employees ay may karapatan sa paid holidays at isang paid personal holiday bawat kalendaryong taon.
Mga Tungkulin:
Sa iba't ibang responsibilidad na kasama sa papel na ito, ang records officer ay:
- Nagpapamahala ng pagproseso ng mga file at record ng staff sa commission adjudicative proceedings, kabilang ang paglilingkod ng orders, notices, at letters, at pagdistribute ng lahat ng incoming pleadings.
- Sinusuri ang mga entry ng staff sa case management system upang matiyak ang katumpakan at compliance.
- Nagdedevelop at nagpapatuloy ng mga patakaran sa records management na may kaugnayan sa case management system at e-Filing Portal.
- Nag-ooversee ng lahat ng aktibidad at training ng staff na may kinalaman sa pagmamana, pag-iimbak, pagkuha, at pagwawakas ng mga formal case files at iba pang opisyal na record.
- Nakikipagtulungan sa section records coordinators upang matukoy, suriin, at kung kinakailangan, alisin o baguhin ang unique record retention schedules upang matiyak ang pagkakapareho at consistency ng mga retention schedules.
- Nagiging point of contact sa Secretary of State, Archives Division, upang matiyak ang compliance ng ahensya sa state records policies at procedures.
- Nagbibigay ng supervised staff na may timely at meaningful performance evaluations at professional development opportunities.
- Nagpapatupad ng regular na professional development, training, at team building schedules.
- Sinisigurado ang pag-post at pagdistribute ng mga supporting documents para sa bawat item sa open meeting agenda sa SharePoint upang matiyak na alam at may access ang internal at external customers sa mga dokumentong isasama ng commission kapag tinatalakay ang mga items sa open meetings.
- Advise and consult with commission leadership to develop or revise open meeting policies and procedures and implement resulting new processes.
- Magbigay ng payo at konsultasyon sa pamumuno ng komisyon upang bumuo o baguhin ang mga patakaran at proseso para sa bukas na pagpupulong, at ipatupad ang mga bagong proseso.
- I-assign ang mga gawain sa bukas na pagpupulong at silid-pulong sa staff ng sentro ng rekord sa pamamagitan ng pagturingan.
- Mag-iisa ring suriin, tukuyin ang saklaw ng pagkalap para sa staff, at proseso ang mga kahalintulad hanggang sa komplikadong kahilingan para sa publiko na rekord.
Tanggapin ang mga kumplikadong kahilingan para sa publiko na rekord ayon sa patakaran at pamamaraan ng ahensya, pati na rin ang WAC 480-04, Public Access to Information and Records, at ang Public Records Act.
Kinakailangang Kwalipikasyon:
Ang karanasan para sa parehong kinakailangan at gustong kwalipikasyon ay maaaring makamit sa pamamagitan ng tunay na karanasan, boluntaryong paglilingkod, pormal na propesyonal na trabaho, o kombinasyon nito.
Isang degree sa business administration, public administration, law, public health, health administration, o isang kaugnay na larangan.
AT
Tatlong (3) taon o higit pa ng karanasan sa pagkoordinar o pagpapatupad ng anumang sumusunod:
- Mga batas, patakaran, at pamantayan para sa public disclosure ng Washington State.
- HIPAA o mga pang-regulasyon na kinakailangan; o Records Management.
- Pagpapatakbo ng tracking system o malaking database.
- Pagsusulat ng correspondence at iba pang quasi-legal na dokumento.
O
Limang (5) taon o higit pa ng karanasan sa pagkoordinar o pagpapatupad ng anumang sumusunod:
- Mga batas, patakaran, at pamantayan para sa public disclosure ng Washington State.
- HIPAA o mga pang-regulasyon na kinakailangan; o Records Management.
- Pagpapatakbo ng tracking system o malaking database.
- Drafting correspondence and other quasi-legal documents.
- Pagbuo ng mga liham at iba pang dokumentong may katumbas na legalidad.
Pamumuno o pagpapangasiwa sa isang koponan.
- Kakayahan sa Diversity Equity and Inclusion (DEI) Competencies (inirerequire sa lahat ng empleyado):
- Ang kakayahang kumilos upang matuto at lumago.
- EDI Knowledge, Understanding, & Commitment.
- Pagkilala sa Sarili.
- Pagpapalaganap ng mga Strategic Partnership na may kapakinabangan para sa parehong partido at pagtitiwala.
- Inclusive Excellence & Allyship.
UTC Core Competencies (inirerequire sa lahat ng empleyado):
- Pananagutan
- Pagsukat ng Tagumpay at Pagpapabuti
- Customer Focus
- Results Focus
- Komunikasyon na Kaya
- Kakayahang Mag-Adjust/Flexible
- Sariling Pag-unlad
- Patuloy na Proseso ng Pagpapabuti
Inaasahang Karanasan, Kaalaman, Kasanayan, at Mga Kakayahan:
A master’s degree involving major study in business administration or a closely related field or additional experience in forms and records management.
- Master's degree na may malaking pag-aaral sa business administration o kaugnay na larangan, o karagdagang karanasan sa pamamahala ng mga porma at rekord.
Dalawang taon o higit pang karanasan sa pamumuno ng mga koponan. - Kaalaman at pag-unawa sa GovQA.
- Kasanayan sa paggamit ng computer software para sa mga sumusunod na Microsoft Office products: Intermediate level: Excel, Word, PowerPoint, SharePoint; Intermediate level: Outlook.
- Kakayahang maghanap at mag-query ng databases upang sagutin ang mga kahilingan.
- Kaalaman sa mga legal na termino/civil procedure.
Position Specific Competencies:
- Patunay na pag-unawa sa mga prinsipyo at pamamaraan ng archival at records management.
- Patunay na pag-unawa at praktikal na kaalaman sa Public Records Act.
- Patunay na pag-unawa at kaalaman sa Open Public Meetings Act at Administrative Procedures Act.
- Patunay na karanasan sa paggamit ng mga sumusunod na computer software:
- MS Excel (o iba pang spreadsheet software) para gumawa, baguhin, i-print, at mag-format ng spreadsheets; hanapin at palitan ang datos; gamitin ang basic formulas at functions; gumamit ng templates, styles, auto-formats, at maraming worksheets; gumawa at baguhin ang malalaking o komplikadong spreadsheets; gumamit ng complex mathematical formulas para kalkulahin ang datos; at mag-import ng datos mula sa ibang sources, filter lists, at gumawa at mag-format ng charts at graphs.
- Word processing software, tulad ng MS Word, para gumawa, mag-format, baguhin, i-preview, i-print, at isave ang mga dokumento; gamitin ang standard functions upang pumili, baguhin, kopyahin, dalhin, mag-format, at spellcheck ang teksto.
- Electronic communications at calendar programs, tulad ng MS Outlook, para gumawa, ipadala, at tumugon sa electronic mail, at koordinahin ang mga schedule at iskedyul ng mga pagpupulong.
Supplemental Information
BASAHIN ANG SUMUSUNOD NA IMPORMASYON KAYA-KAYA:
- Ang posisyong ito ay sakop ng civil service rules, Title 357 ng Washington Administrative Code (WAC).
- RCW 80.01.020 naglilimita sa kakayahan ng UTC na mag-empleyo ng sinumang may pagmamay-ari ng stock sa anumang kumpanyang pinamamahalaan nito, o may iba pang financial interest sa kompanyang iyon. Kasama rito ang mga interes ng asawa ng empleyado.
- Walang ginagamit na E-Verify ang UTC, kaya hindi tayo karapat-dapat magpatuloy sa STEM-Optional Practice Training (OPT). Para sa karagdagang impormasyon, bisitahin ang www.uscis.gov.
Paano Mag-apply::
Gusto mo bang sumali sa UTC team? Tumalon sa "Apply" button sa itaas upang magsimula! Upang isaalang-alang para sa karagdagang screening, tiyakin na isasama ang mga sumusunod na dokumento sa iyong kumpletong aplikasyon:
- Liham ng Interes - na naglalarawan kung paano mo natutugunan ang mga kinakailangan ng posisyon at bakit ikaw ang pinaka-angkop na kandidato.
- Resume - na nagpapakita ng iyong mga kakayahang may kinalaman, karanasan, at edukasyon.
- Sanggunian - Sa minimum, tatlong (3) propesyonal na sanggunian kasama ang mga aktwal na numero ng telepono at email address. Dapat isama sa iyong aplikasyon; isa (1) sa kanila ay dapat na iyong kasalukuyang o pinakabagong supervisor. Ang unang screening ng mga kandidato ay be your current or most recent supervisor.
The initial screening of candidates will be solely based on the contents and completeness of the application materials, including answers provided to the ‘Supplemental Questionnaire’, along the additional application materials submitted as part of the application process.
If you are viewing this recruitment on any website other than www.careers.wa.gov, please note the recruitment title and apply through Washington state’s official portal. Your application may be received incomplete if using a third-party website. If you are having technical difficulties creating, accessing, or completing your application, please call NEOGOV toll-free at (855) 524-5627 or email support@neogov.com.
NOTE, indicating ‘see resume’ will not substitute for completing the "work experience" section or supplemental questionnaire of the application packet and may result in your submission being marked incomplete.
Veterans Preference:
For information about YesVets, please click here.
Applicants wishing to claim Veterans Preference should attach to their application a copy of their redacted DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact UTC Human Resources at humanresources@utc.wa.gov.
All information may be verified; additional documentation may be required. Candidates may be disqualified if the education and/or work experience does not include information used to meet the minimum qualifications of the job.
The UTC is an equal opportunity employer. We want to make sure you have an equal opportunity to join our team. Our commitment is making sure current and future employees are treated fairly and equally without regard to age, sex (including gender identity), race, ethnicity, disability, sexual orientation, veteran status, marital status, or religious or political affiliation.
Persons needing accommodation in the application process may contact the recruiter via telephone on (360) 664-1134 or email the UTC HR office at humanresources@utc.wa.gov. Para sa TTY service, mangyaring tumawag sa Washington Relay Service sa 7-1-1 o 1-800-833-6384.
Para sa karagdagang impormasyon tungkol sa UTC, bisitahin ang:
www.utc.wa.gov, www.facebook.com/wautc
Ang Estado ng Washington:
http://access.wa.gov
SeattlePHI Job Analysis
💡 Smart Summary
Original Job Description
Description
WASHINGTON UTILITIES AND TRANSPORTATION COMMISSION
Respect. Professionalism. Integrity. Accountability.
Agency Records Officer
(Program Specialist 4)
Salary Consideration:
For this position, Step A is $63,252 per year and Step L is $82,872. The high end of the salary range, Step M, is $84,984, and is typically a longevity step. All employees progress to Step M six (6) years after being assigned to Step L in their permanent salary range.
This recruitment is open until June 10, 2026, at 11:59pm. The first pull of applications is scheduled for June 3. It is in your best interest to apply as soon as possible.
UTC reserves the right to make a hiring decision and/or choose to close or extend this recruitment at any given time. Applications for this recruitment could be used to fill comparable positions that open within the next 60 days.
The Opportunity:
The Washington Utilities and Transportation Commission (UTC) seeks a dynamic, detail-oriented leader to serve as our next Agency Records Officer (Program Specialist 4) within the Records Management section. This is a high-visibility role where you’ll shape how the UTC manages, protects, and delivers critical information to the public and decision-makers. You’ll take the lead on our case management system and e-Filing Portal, ensure compliance with the Public Records Act and Administrative Procedure Act, and oversee the full lifecycle of commission records. From guiding complex public records requests to coordinating open public meetings, your work will directly support transparency, accountability, and trust in government.
In addition to managing systems and policies, you will lead and develop a skilled records team, fostering a culture of accuracy, collaboration, and continuous improvement. You will serve as the UTC’s primary liaison on records compliance, partner with leadership to refine processes, and deliver training that strengthens commission-wide understanding of records management. This is an opportunity for someone who thrives at the intersection of leadership, systems thinking, and public service.
Hybrid:
Although this is a hybrid opportunity, the successful incumbent must reside within Washington state and must be available to report to the Lacey, Washington headquarters building five (5) days every other week.
Travel:
Local travel, mostly within Thurston County, may be required to attend training.
Our Mission:
To protect the people of Washington by ensuring that investor-owned utility and transportation services are safe, equitable, available, reliable, and fairly priced.
Vision:
We strive to achieve equitable and fair outcomes for both consumers and regulated companies. We prioritize inclusion and belonging in the workplace.
For more information about our benefits or working at UTC, please visit our website.
What We Offer Our Employees:
- UTC fosters an environment of diversity, equity, inclusion and belonging, while striving to hire and retain a workforce from the communities we serve.
- We place importance on a healthy balance between personal and professional lives; offering flexible work schedules, wellness programs, and mobile/telework opportunities.
- Through the state, our employees (and their families) are offered options for medical, dental, vision and basic life insurance.
- We offer enrollment into the state retirement programs and a deferred compensation plan.
- Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Duties
Some of What You’ll Do:
Among the varied range of responsibilities held within this role, the records officer will:
- Manage staff’s processing of files and records in commission adjudicative proceedings, including serving orders, notices, and letters, and distributing all incoming pleadings.
- Review staff entries in the case management system to ensure accuracy and compliance.
- Develop and maintain records management policies related to the case management system and e-Filing Portal.
- Oversee all staff activities and training related to managing records inventory, retention, retrieval, and disposition of formal case files and other official records.
- Assist section records coordinators to identify, evaluate, and if appropriate, eliminate or change unique record retention schedules to ensure uniformity and consistency of retention schedules.
- Serve as point of contact with the Secretary of State, Archives Division, ensuring agency compliance with State records policies and procedures.
- Provide supervised staff with timely and meaningful performance evaluations and professional development opportunities.
- Implement regular professional development, training, and team building schedules.
- Ensure supporting documents for each item on the open meeting agenda are posted to SharePoint and distributed as appropriate so that internal and external customers are aware of, and have access to, documents the commission will consider when addressing the items at the open meetings.
- Advise and consult with commission leadership to develop or revise open meeting policies and procedures and implement resulting new processes.
- Assign open meeting and hearing room tasks to records center staff on a rotating basis.
- Independently review, determine extent of distribution to staff, and process moderate to complex public records requests.
- Receive complex requests for public records in compliance with agency policy and procedures and WAC 480-04, Public Access to Information and Records, as well as the Public Records Act.
Qualifications
Required Qualifications:
Experience for both required and desired qualifications can be gained through lived experience, volunteer experience, formal professional employment, or a combination.
A bachelor’s degree in business administration, public administration, law, public health, health administration, or a closely allied field.
AND
Three (3) or more years of experience coordinating or administering any of the following:
- Washington State public disclosure laws, rules, and standards.
- HIPAA or regulatory requirements; or Records Management.
- Administering a tracking system or large database.
- Drafting correspondence and other quasi-legal documents.
OR
Five (5) or more years of experience coordinating or administering any of the following:
- Washington State public disclosure laws, rules, and standards.
- HIPAA or regulatory requirements; or Records Management.
- Administering a tracking system or large database.
- Drafting correspondence and other quasi-legal documents.
- Leading or supervising a team.
Diversity Equity and Inclusion (DEI) Competencies (expected of all employees):
- The ability to take action to learn and grow.
- The ability to take action to meet the needs of others.
- EDI Knowledge, Understanding, & Commitment.
- Self-Awareness.
- Cultivating Mutually Beneficial and Trusting Strategic Partnerships.
- Inclusive Excellence & Allyship.
UTC Core Competencies (expected of all employees):
- Accountability
- Measuring Success and Improvement
- Customer Focus
- Results Focus
- Communication Skills
- Adaptability/Flexibility
- Self-Development
- Continuous Process Improvement
Desired Experience, Knowledge, Skills, & Abilities:
A master’s degree involving major study in business administration or a closely related field or additional experience in forms and records management.
- Two or more years of experience leading teams.
Knowledge and understanding of GovQA. - Computer software proficiency for the following Microsoft Office products: Intermediate level: Excel, Word, PowerPoint, SharePoint; Intermediate level: Outlook.
- Ability to search and query databases to research requests.
- Familiarity with Open Meetings principles.
- Familiarity with legal terms/civil procedure.
Position Specific Competencies:
- Demonstrated knowledge of archival and records management principles and practices.
- Demonstrated understanding and working knowledge of the Public Records Act.
- Demonstrated understanding and knowledge of the Open Public Meetings Act and Administrative Procedures Act.
- Demonstrated experience with the following computer software:
- MS Excel (or other spreadsheet software) to create, modify, print, and format spreadsheets, find and replace data, and work with basic formulas and functions; use templates, styles, auto-formats, and multiple worksheets; create and manipulate large or complex spreadsheets, use complex mathematical formulas to calculate data, and link worksheets; import data from other sources, filter lists, and create and format charts and graphs.
- Word processing software, such as MS Word, to create, format, edit, preview, print, and save documents; use standard functions to select, edit, copy, paste, format, and spellcheck text.
- Electronic communications and calendar programs, such as MS Outlook, compose, send, and respond to electronic mail, and coordinate schedules and schedule meetings.
Supplemental Information
READ THE FOLLOWING INFORMATION COMPLETELY:
- This position is covered under civil service rules, Title 357 of the Washington Administrative Code (WAC).
- RCW 80.01.020 limits the UTC's ability to employ any person who owns stock in any company the UTC regulates or is otherwise financially interested in such company. Such interests include those of an employee's spouse.
- UTC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.
How to Apply:
Interested in joining the UTC team? Click the Apply button at the top to begin! To be considered for further screening, ensure you attach the following documents to your completed application:
- Letter of Interest - describing how you meet the position qualifications and why you believe you are the ideal candidate.
- Resume - detailing your applicable competencies, experience and education.
- References - At minimum, three (3) professional references with current telephone numbers and email addresses must be included with your application; one (1) contact MUST be your current or most recent supervisor.
The initial screening of candidates will be solely based on the contents and completeness of the application materials, including answers provided to the ‘Supplemental Questionnaire’, along the additional application materials submitted as part of the application process.
If you are viewing this recruitment on any website other than www.careers.wa.gov, please note the recruitment title and apply through Washington state’s official portal. Your application may be received incomplete if using a third-party website. If you are having technical difficulties creating, accessing, or completing your application, please call NEOGOV toll-free at (855) 524-5627 or email support@neogov.com.
NOTE, indicating ‘see resume’ will not substitute for completing the "work experience" section or supplemental questionnaire of the application packet and may result in your submission being marked incomplete.
Veterans Preference:
For information about YesVets, please click here.
Applicants wishing to claim Veterans Preference should attach to their application a copy of their redacted DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact UTC Human Resources at humanresources@utc.wa.gov.
All information may be verified; additional documentation may be required. Candidates may be disqualified if the education and/or work experience does not include information used to meet the minimum qualifications of the job.
The UTC is an equal opportunity employer. We want to make sure you have an equal opportunity to join our team. Our commitment is making sure current and future employees are treated fairly and equally without regard to age, sex (including gender identity), race, ethnicity, disability, sexual orientation, veteran status, marital status, or religious or political affiliation.
Persons needing accommodation in the application process may contact the recruiter via telephone on (360) 664-1134 or email the UTC HR office at humanresources@utc.wa.gov. For TTY service, please call the Washington Relay Service on 7-1-1 or 1-800-833-6384.
For more information about the UTC, please visit:
www.utc.wa.gov, www.facebook.com/wautc
The State of Washington:
http://access.wa.gov